Jeannie, we're so glad to hear the Soothing Malassezia Moisturizer is working for you! 🙌 Sometimes the most effective products can cause a little initial stinging, especially when your skin is healing and adjusting to the active ingredients working alongside your serum.

The fact that you're seeing results despite that temporary discomfort shows just how dedicated you are to your skincare routine - and it's paying off! Your skin is probably getting all the targeted moisture and support it needs to keep improving. Thank you for this fantastic 5-star review and for sticking with the process even when it wasn't the most comfortable. Here's to continued progress and healthier skin ahead! 💚😊

Thank you for sharing your experience with our moisturizer, and it's great to hear that you've found a way to customize it to your needs! 💆‍♀️ Skin can be unpredictable, and it sounds like you know yours really well. Combining our moisturizer with a dab of your favorite Ponds moisturizer is a smart strategy for keeping your skin hydrated. Thank you for being a part of our community, and for sharing your tips and tricks! 💯💚

Virginia, this is exactly what we love love love to hear! Daily use and that incredible sense of face relief, it sounds like the Soothing Malassezia Moisturizer has become an essential part of your routine for all the right reasons. There's nothing better than finding a product that delivers that consistent comfort and soothing care your skin needs every single day. Your experience perfectly captures what makes this moisturizer so special for managing malassezia-related concerns! Thanks for this incredible 5-star review and for trusting Dermazen with your daily skincare! 💚

Hey Abby, thanks for reaching out about your experience with the product. I’m truly sorry to hear it didn’t meet your expectations. As for the return process, I can see that our support team has already sent you an email with the return instructions.

If you haven’t seen it yet, please be sure to check your inbox (including the spam folder) and feel free check our 60 Day Peaceful Skin Guarantee: https://dermazen-support-library.gorgias.help/en-US/what-is-dermazen’s-return-or-refund-policy-470563 for more information.

Please let us know if there’s anything else we can do to help make this process as smooth as possible for you.💚

What a transformation you've experienced; from seeing your skin as the enemy to being able to manage and appreciate it, we're just GRATEFUL that our Soothing Malassezia Moisturizer has been such a game-changer for you 🤗. We completely understand how exhausting it can be when your skin becomes a source of stress and anxiety, especially when it keeps you from enjoying social events. There's honestly nothing better than when someone finds a routine that works with our full lineup and starts reclaiming their confidence! We're so glad the mindful directions resonated with you too, that gratitude and self-love piece is so important to us, and knowing it helped shift your relationship with your skin makes us happy and hopeful that others can experience the same. And YAY for finally finding a moisturizer that actually works without that sticky, tacky feeling! Thanks for this incredible 5-star review and for not giving up on finding what works for you! 💚

Glad to hear Dermazen's helping keep those tricky problem areas flake-free for your husband 👍! Ears, eyebrows, nose creases, and beard area can be tough spots to manage, we're happy the product's working well for him 😊. Thanks for sharin' how Dermazen's workin' for your husband!🌱